As a mom of three kids ages six and under, I understand what parenting means!! I'm always on the lookout for items that will make my job just a little easier so that I can have a few extra minutes for me! Kid Store and More has a goal to make your life easier, too, all the while bringing you great products at exceptional value.

Our contact information

By email:
admin@kidstoreandmore.com

By standard mail:
Kid Store and More
6717 Hillvale St. SE
East Canton, OH 44730

Telephone: 516-US-4-KIDS (516-874-5437)

Shipping Information:
Shipping fees will be based on the total of the item weights. All shipping charges are based on the weight of each item, with the exception of occasional promotions we may have. Promotions are subject to change without notice.  $4.95 flat rate shipping and Promotional Free Shipping apply only to the continental U.S. and may not be valid on all items.  Shipping fees can be viewed once items are placed in the cart. We take pride in our fast shipping. Orders are usually processed within 1 business day, although some items may take a bit longer. Estimated shipping times at checkout are not guaranteed and do not include processing time.  Customers will be notified of any delays over 5 days. Shipping charges will be shown on the final checkout page before payment is processed. We do our best to keep shipping costs as reasonable as we can.

International Sales Policy:

At this time, we only ship to the United States. 

Refund, Returns and Cancellation Policies:
We want you to be satisfied with our products! Products may be returned within 30 days of ordering for exchange or a refund of the purchase price (minus any applicable deductions). Items must be returned in unopened package in original condition and accompanied by a copy of the packing slip along with the reason for return.  For opened items or items showing signs of use, the refund amount will be reduced by 10-100%, depending on the condition and nature of the returned item.  PLEASE NOTE THAT ABSOLUTELY NO RETURNS WILL BE ACCEPTED ON USED/OPEN POTTY TRAINING ITEMS.  Refund will be given by the same mode of payment when we receive the returned product.

For items purchased with a promotional shipping rate, the refund amount will be adjusted to reflect the actual shipping charges.  (Purchase price + promotional shipping rate -  actual shipping charges = refund amount)  Shipping charges will not be refunded except in the case of incorrect or defective items.  In the case of an exchange, the customer will be responsible for both inbound and outbound shipping for the exchange item.  In the case of an incorrect or defective item, we reimburse only reasonable return shipping methods.  (Overnight services, 2-Day Air, etc. will not receive a full refund.)  Return shipping refunds are figured by using the weight of the package and the origin zipcode.   Delivery confirmation is optional.  However, we are not responsible for items that do not reach their destination.  You do not need to send a receipt for the shipping charges.

Returns for items that are beyond the 30 day period are not eligible for a credit card/Paypal refund or exchange, but may be eligible for a Kid Store and More gift voucher via email.   NO REFUNDS OR GIFT VOUCHERS WILL BE GIVEN FOR ITEMS RETURNED AFTER 60 DAYS AFTER THE PURCHASE DATE.  For items returned 31-60 days after the purchase date, providing the item is still in its original, new and unopened condition, you will receive a gift voucher via email for the purchase price minus a 20% restocking fee.  If the item has been opened or there are any signs of use, the gift voucher amount will be reduced further by 10-80%, depending on the condition of the item.  Customers will be responsible for all shipping charges. For items purchased with a promotional shipping rate, the refund amount will be adjusted to reflect the actual shipping charges.   No returns will be accepted for items beyond 60 days after purchase.

**Please note that Peapods purchased March 15th through April 15th will not be eligible for a refund.  Defective items may be exchanged for a like item.

All returns must be sent to:
Kid Store and More

Attn: Returns
6717 Hillvale St. SE
East Canton, OH 44730

Cancellations must be made within an hour of ordering by sending an email to admin@kidstoreandmore.com or by filling out the contact form on the "Contact Us" page. Your cancellation will be processed and you will receive an email confirmation within 1 business day.

Kid Store and More reserves the right to cancel orders in the case of errors or glitches in our system. In this case, you will receive an email from us with a notice of the cancellation, along with the reason. We work hard to keep our site as accurate as possible, but will not be responsible for situations beyond our control. We welcome any feedback you may have to make your shopping experience more enjoyable.